Snowdonia Holiday Cottages Terms & Conditions

1. The booking deposit to confirm your booking is non-refundable.  However, if we can re-book any cancelled dates we will refund you all monies paid minus £125 administration and remarketing fee per week and any financial or other discounts/offers made in order to secure a new booking.  We strongly urge you to ensure you have adequate Travel Insurance in place.  Once a booking has been confirmed, it can only be changed to different dates by treating the original booking as a cancellation.
2. Your final payment plus a refundable damages/security deposit is due 8 weeks before the start of your holiday. We will send you a reminder email a week before your balance is payable and a final reminder on the due date. If payment is not made by the due date or you do not contact us, your holiday dates will be re-advertised as a cancellation.
3. The property is available for occupation after 4 p.m. on the first day of your holiday and must be vacated by 10 a.m. on the last day.  Our cleaning team start at 10.00 am.
4. Farriers Cottage sleeps a maximum of 6 guests and 1 infant (infant age up to 24 months) and must not exceed the number stated on your booking form. This is a requirement of our insurance and fire regulations. 
5. Parking available for 2 cars on Farriers drive.  (Parking is not permitted on the lane outside Farriers Cottage)
6. You must keep the property clean and in good order and you will be responsible for any breakages. Any damage or any extra cleaning required if the property is left dirty will be charged against your security/damages deposit. In the unlikely event of damage exceeding your damages/security deposit, you will be liable. 
7. Please report breakages/damage or other problems as soon as they occur. We cannot rectify issues that are not reported to us.
8. We reserve the right to take appropriate legal action to recover any costs if payment is not made on request.   Should the cost of rectifying or replacing any damaged items or property exceed your damages/security deposit you will be liable for that cost.
9. Your security/damages deposit will be refunded to you normally within 7 days of the end of your holiday following inspection by our Housekeeper.  Please send us your bank details at the end of your stay so that we can refund your security deposit.
10. We reserve the right to refuse any booking and to cancel any booking already made if the property is unavailable (eg through fire, flood, failure of utility services etc) for any reason whatsoever subject to a full refund of all monies paid. We are not under any other liability if such a cancellation occurs. Force Majeure. We cannot accept liability or responsibility for alterations, delay or cancellations or any other loss or damaged caused by war, civil strife, terrorist action, industrial disputes, fire, sickness, bad weather, livestock, epidemics, acts of any government, or public authority, changes imposed by rescheduling of airlines, ferries or any event outside our control.
11. We reserve the right for any unplanned or unforeseen works to be carried out as necessary.
12. If you commit a serious breach of our terms and conditions we have the right to terminate your booking and if you are already at the property we may require you to leave.
13. Once dates of a booking have been confirmed to you in writing or email they can only be changed with out agreement and may occur an administration charge.
14. If a booking is cancelled after final payment we will endeavour to re-let the property, if it is re- let, we will refund you in full minus an administration and remarketing fee of £125 and any financial or other discounts/offers made in order to secure a new booking . If we are unable to re-let we will refund only the additional extras paid for, i.e any dog charges, and security deposit.
15. We strongly advise you to take out holiday insurance to cover the possibility of cancellation. It’s worth checking with your bank to see if you have holiday insurance included as an account benefit.  We cannot offer refunds for disinclination to travel. This means that if you change your mind for whatever reason and choose not to take your holiday we cannot offer you a refund.
16. All dogs must be disclosed on our booking form and only those dogs may be brought may stay at Farrier’s Cottage.  Dogs should be a minimum of 6 months old at the time of your holiday.
17. We will charge for any damage caused by your dogs.  We advice you to check your own insurance policy that your dogs are covered for damage to 3rd party property.
18. If your dog sleeps on your bed with you please let us know before hand and bring your own bedlinen. (downstairs bedroom only) If our bed linen is used and found to have dog hairs you will be charged for replacements.  Beds are not be used without linen and protectors.   
19. We endeavour to be dog-friendly and understanding, however guests are expected to abide by our House Rules for Dogs (see separate guidelines on our web page)
20. Access for any repairs or emergency works must be permitted at any reasonable time during your stay.
21. If we are concerned that guests are breaching our terms and conditions we, our housekeeper or an appointed person has the right to enter and inspect the property at any time.
22. Farriers Cottage is non-smoking and non-vaping property.
23. Unlimited Superfast Fibre internet is provided free of charge at Farriers Cottage.  We cannot be held responsible for disconnection due to Openreach maintenance or MBORC (Matters beyond our reasonable control).  Every effort is made to ensure continuity of service. 
24. Linen and towels are included in the cottage. 1 bath towel & 1 hand towel per guest.  If you require a travel cot, bedding is not provided. Please bring your own beach towels, as we do not permit towels or linens to be taken from the property.
25. Special Requirements. If you or any other guests have any special requirements or your dogs that you feel may not have been clarified by text or photos on our website, please email us prior to booking. We will answer any questions and help you establish if our properties are suitable for you. We will try and make any reasonable adjustments that we can, but it may not be possible to accommodate all your requests/requirements. In those cases; it is your decision if you feel the accommodation is suitable for your needs.  If you discover on arrival that it is not suitable for your needs we shall not be held liable.
26. We regret that we cannot accept responsibility for any property left behind in either property. We will make every effort to locate anything you think you have left behind and return it to you. In this instance, we ask you to pay the costs of return postage in advance.
27. Anything found in Farriers Cottage, after your stay will be disposed of after 28 days.
28. The keys to properties are your responsibility during your stay and any costs incurred through loss, damage, loss of access to the property as a result of lost keys or keys not being left in the key safe at the end of your stay will be charged to you in full.
29. By returning the booking form and paying the deposit constitutes an acceptance of our Terms and Conditions.
30. We reserve the right to decline a booking or impose additional security/damage.
31. EV charging is only permitted via Farriers Cottage EV charging station and accessed via app. Electric vehicle charging is not allowed via any domestic plug sockets.
32. As of 6th April 2024, it is a legal requirement for all businesses in Wales to separate their waste and recycling.   We ask all guests staying at Farriers to follow the new regulations.   Recycling bins are provided.
33. Our waste water is on a pumping system.  Please do not dispose of any sanitary towels, baby wipes/cleansing wipes or any other products down the wc’s that may cause damage (waste bins provided) Please do not pour any oil/fat down sink or drains as this will clog pumping system. Thank you for your co-operation.

The Welsh Government are proposing to implement a Tourist Tax/Visitor Levy from April 2027.  We expect a levy of around £1.30 a person per night. Anglesey County Council will determine the actual charge rate nearer the time and will be at their discretion as to whether or not to implement this or not.  If there is a charge then this will be added to your final balance.